Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with Francenel-codes:

• Personal Information: Name, email address, phone number (e.g., WhatsApp), and other details you provide when contacting us or requesting services.
• Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site performance, and deliver personalized content.

2. How We Use Your Information

We use your information to provide and improve our services, including:

• Responding to your inquiries via email or WhatsApp.
• Designing and delivering custom websites or Shopify stores.
• Analyzing website usage to improve user experience.
• Sending promotional offers or updates (with your consent).

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• With trusted service providers (e.g., Shopify, hosting services) to deliver our services.
• To comply with legal obligations or protect our rights.
• With your consent, such as for marketing partnerships.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and performance. You can manage cookie preferences through your browser settings. Types of cookies we use:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Marketing Cookies: Used to deliver relevant ads (with your consent).

5. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, contact us at paulfrancenel3@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Shopify, WhatsApp). We are not responsible for the privacy practices of these sites. Please review their policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Please check back regularly for updates.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out:

• Email: paulfrancenel3@gmail.com
• WhatsApp: +18093770077